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Let's build your best practice—together.

Tell us a little about yourself. We'll begin a conversation about your finances and how Commonwealth Bank can help move your goals forward.

What do you need help with?

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Need help right now?

Start a secure live chat with a Commonwealth Bank support specialist — available 24/7.

Are we a good fit?

Our team of support specialists is ready to help you navigate your financial journey. Whether it's a simple query or a complex financial matter, we're here to help.

If you can't find what you're looking for, connect with us via live chat for personalised support from a specialist who knows your needs.

Support services and helpful information

Notify us of a deceased customer

Take the first step in finalising a deceased estate by notifying us when a loved one passes.

Financial hardship assistance

If you're experiencing financial difficulty, we have options and specialist support available to help you.

Scam and fraud support

If you think you've been scammed or your account has been compromised, we're here to help immediately.

Accessibility and inclusion

Find out how we make banking more accessible and inclusive for all our customers.

Give us your feedback

Share your experience and help us improve the services we offer to our customers.

First Nations support

Connect with our First Nations support team and explore trusted resources that can help.

Ways to bank with us

Explore all banking options  ›

Bank with us online, via the CommBank app, at any of our 1,000+ branches nationwide, or at participating Australia Post outlets. Live chat is available 24 hours a day, 7 days a week.

Interpreters available

Do you have limited English or prefer to speak in a language other than English? When you connect with us, just let us know and we'll arrange for someone to help with your enquiry.

If you don't see your language listed below, please ask us for help to find someone who speaks your language.

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