Macquarie
Macquarie
Here you'll find FAQs and help and support to manage your account.
You can contact us anytime via Q in the Macquarie Mobile Banking app or Macquarie Online Banking.
We're sorry to hear you're not satisfied with your experience – your feedback is important to us.
Visit our security and scams hub to stay updated with the latest scam alerts, report a scam, and find resources for personal and business protection.
If you're experiencing financial hardship, or suspect you've been affected by financial abuse or other financial hardship, please reach out to us as soon as possible. We can work on a solution to support you.
If English isn't your first language, we can arrange for an interpreter to help you communicate with us over the phone. We do this through TIS National, a free service provided by the Australian government.
To use this service, simply ask for an interpreter when you call us, and we'll arrange an interpreter to help you with your banking needs.
If you're deaf, hard of hearing, or find it difficult speaking on the phone, you can contact us via the NRS, an Australia-wide government initiative which offers relay call options.
To get in touch, you can contact the NRS and ask them to connect you to our team on (+61 2) 8550 5666.