ATM / BRANCH ESPAÑOL

Call Us

Speak with a Citi representative about accounts, cards, or any banking enquiry.

13 24 84 (24/7) ›

Send a Message

Submit a secure enquiry and we'll respond within 1–2 business days.

Send enquiry ›

Visit a Branch

Find your nearest Citi branch or ATM using our locator tool.

Find locations ›

Chat with a Citi Specialist

Get instant help with your accounts, cards, or banking questions.

Quick Help Topics

Help using your card

Activate, replace, or report a card that's been lost or stolen.

Using your Digital Secure Key

Set up or transfer your Digital Secure Key on your mobile device.

Account fees & charges

View fee schedules, understand charges, and find ways to reduce fees.

Security & fraud protection

Report suspicious activity, set up alerts, and protect your accounts.

Service Hours

Phone Banking

Available 24/7

13 24 84

Live Chat

Mon–Fri 8am–8pm

Sat–Sun 9am–5pm AEST

Branch Banking

Mon–Fri 9:30am–4pm

Closed weekends & public holidays

Bank on the go with the Citi Mobile® App

Manage your accounts, pay bills, transfer money, and access your cards — all from your phone. Download the Citi Mobile App today.

App Store
Google Play
Citi Live Chat
Support team